Effective Date: 10/07/2024
At onTracks, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you use our website or services:
- Personal Information: This includes information you provide directly, such as your name, email address, phone number, and payment details when making a purchase or signing up for our services.
- Usage Information: We automatically collect data about how you interact with our website, including IP addresses, browser type, pages viewed, time spent on pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site, remember your preferences, and analyze usage patterns. You can choose to disable cookies through your browser settings, but this may affect your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: We use your personal information to deliver products and services, process payments, and fulfill orders.
- To Improve Our Website: Usage data helps us improve our website’s functionality and tailor our services to better suit your needs.
- To Communicate With You: We may send promotional emails, updates, or customer support messages based on your interactions with our site.
- To Comply with Legal Obligations: We may use your data to comply with applicable laws, regulations, or legal requests.
3. How We Share Your Information
We will not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, or deliver services. These parties are obligated to protect your information and use it only for the purpose of providing services to us.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal data.
- Correction: You have the right to request that we correct any information you believe is inaccurate.
- Deletion: You may request the deletion of your personal data under certain conditions.
- Objection: You can object to the processing of your personal data in certain cases.
- Data Portability: You have the right to request that we transfer your data to another organization, where applicable.
To exercise any of these rights, please contact us at info[@]ontracks.co.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. Please review the privacy policies of any external sites you visit.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us, and we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at info[@]ontracks.co